Privacy Policy

Introduction We are committed to protecting the privacy of our website visitors and service users. This policy explains how we handle your personal data when you use our website and services.

By using our website, you consent to our use of cookies and the processing of your personal data in accordance with this policy.

How We Use Your Personal Data We collect and process personal data to improve our services, communicate with users, and fulfill our contractual obligations. The data we may process includes:

Usage Data: Information about your interactions with our website, such as IP address, browser type, and navigation patterns.
Account Data: Personal details like your name and email address that you provide when creating an account.
Service Data: Contact details like email and phone number, used to provide our services.
Enquiry Data: Information submitted via contact forms, used for customer service and marketing.
Notification Data: Data collected for email notifications and newsletters.
Correspondence Data: Information from emails and messages you send us.

The legal basis for processing your data includes consent, contractual necessity, and legitimate business interests.

Providing Your Personal Data to Others: We do not sell or share your personal data with third parties, except when required by law or to protect our legal rights.

International Transfers of Your Personal Data: Our website hosting services may store data in locations outside your country. We ensure appropriate safeguards are in place to protect your data.

Data Retention: We retain personal data only as long as necessary to fulfill our services. Contact details are retained for a maximum of 10 years post-service. We may retain data longer if required by law.

Your Rights: You have the right to access, correct, or request the deletion of your personal data. You can also object to processing for marketing purposes. To exercise these rights, contact us via our website.

Cookies Policy: We use cookies to enhance website security, analyse performance, and store user preferences. You can manage cookies through your browser settings. Blocking cookies may affect your user experience.

Amendments: We may update this policy from time to time. Changes will be posted on this page, and we may notify users by email.

Contact Us: For any questions about this policy, you can contact us via our website or at our registered business address at 30 Ring Road, West Park, Leeds, LS16 6EJ